GENERAL
Today, with increasing use of the Internet, concern about privacy has skyrocketed. At Sunoco, Inc. we recognize and respect the privacy concerns of our customers. Sunoco's practices have evolved with technology and encompass our website and online relationships as administered by Sunoco and its technology partners and service providers. We believe it is important to communicate with you openly and fairly about how we collect and use information about you.
SECURITY
This website supports security measures to protect the loss, misuse and alteration of the information under our control. On pages where you submit personal or financial information, you should check your browser to determine if it has established a secure connection with our site and will interact appropriately with the server which encrypts the information. On many browsers, this is indicated by symbols such as an unbroken key or a closed lock at the bottom of your browser window. Once transmitted and received, information about you that is stored within our systems is protected from unauthorized access.
EMAIL
If you send electronic mail messages to us, your personal information (including your email address), will be used for the purpose of responding to your inquiry, improving our service to you and other customers, and tracking the inquiries we receive. It will not be sold to third parties.
If you register your email with GoSunoco.com, we will send you periodic emails with special offers, promotions, news about events, coupons and perhaps other information related to Sunoco or APlus. If you later determine that you do not wish to receive such emails, you may opt out by using the buttons in the last email received.
ONLINE PRODUCTS AND SERVICES
From time to time, our websites may link to other websites that allow for the purchase of Sunoco products. If you choose to obtain Sunoco products online you will be asked to provide personal information to our business partners who help deliver these products. The information collected may include: contact information, financial information (like account numbers) and demographic information (like ZIP code or income). This information will be used to process your order, provide customer service to you, and improve the quality of our customer experience. Financial information is used to bill you for the products you request and for related reasons. We do NOT sell to third parties the customer information described above.
CREDIT CARDS
In the case of Sunoco Credit Cards, we or the financial institutions that provide service to us and our customers will use the personal information that you provide for the purposes of evaluating you for granting credit, processing your application and providing credit services based on the terms of the credit card agreement you receive. This information will NOT be sold to any other third party, but may be retained by Sunoco or the relevant financial institutions in order to assist in providing you with credit services.
STATISTICAL INFORMATION
We collect and maintain statistics about visitors to our website, including the web servers and IP addresses used to contact us. This helps us track the total number of visitors to the site and to specific parts of the site. We use your IP address to help diagnose problems with our server, and to administer our website. We also gather demographic information, and we may use "cookies" to deliver content specific to your interests and for other purposes. This and other information that we collect is used to provide better service to our customers. We do not sell this information to third parties outside of the Sunoco family of stores, franchisees and distributors.
CHILDREN’S PRIVACY
We do not knowingly collect information from children under the age of 13 on our website and do not target the websites to children under 13. We encourage parents and guardians to take an active role in their children’s online activities and interests.
CHANGES TO THIS STATEMENT
This privacy policy may change from time to time and a new version may be posted here. If you would like to be notified of changes to this privacy policy, please provide your email to the address or phone number listed below and we will make reasonable efforts to notify you of any changes.
OTHER SITES
For your convenience, this site contains links to other websites; some of these sites are administered by or on behalf of Sunoco, while others are unrelated to Sunoco. Sunoco is not responsible for the privacy practices or the content of linked websites not administered by Sunoco, and this Privacy Statement does not apply to these linked websites. Each website should be checked for its own privacy statement.
CONTACTING US
We value your input and would be happy to answer your questions. If you have comments or questions about this privacy policy, please contact us at:
Customer Service
P.O. Box 895
Exton
PA 19341
CUSTOMERFIRST@sunocoinc.com
1-800-SUNOCO-1
(1-800-786-6261)